Best Practices in Citizen/Customer Service Webinar
The ICMA Coaching Program invites you and your team to this free webinar: “Best Practices in Citizen/Customer Service” — ICMA Coaching Program webinar 10:00 a.m. – 11:30 a.m. Pacific Time (1:00-2:30 p.m. Eastern), Thursday, May 11, 2017 Register here: https://attendee.gotowebinar.com/register/4812060297331296002 Topics: What are agencies doing to raise the bar of service delivery and cost effectiveness?…
Supervisor to Leader: Road Map to Success
An Interactive Webinar Series The Florida Institute of Government (IOG) is pleased to announce the following webinar series: From Supervisor to Leader: Road Map to Success. This interactive webinar series will be held on three consecutive Thursdays: May 11, May 18, and May 25, 2017, from 10:00 am – 12:00 noon (EDT.) Typically a three-day long program taught…
2017 CityStats Survey Now Underway
The annual CityStats survey is the cornerstone of most research and analysis done at the Florida League of Cities. Now in its seventh year, the CityStats survey has allowed for analysis of municipal government policies and programs by both League staff and university research institutes. The 2017 survey is now being conducted online via survey…
2017 ICMA Conference Scholarships
ICMA’s Conference scholarships are part of its commitment to attracting a wide and diverse group of people into the local government management profession, developing and mentoring early-to-mid-career professionals already in the field and helping members working in smaller communities. Experience the value of the Annual Conference, below is a list of the scholarship opportunities offered: 2017…
Professional Management Matters: 2017 Blountstown Presentation
Lee Garner, City Manager of Chattahoochee and FCCMA District I Director, presented a certificate on April 11, 2017 to the Blountstown Council recognizing the City for its 40th anniversary of operation under the commission-manager form of government.
Professional Management Matters: 2017 Polk City Presentation
Ken Fields, City Manager of Lake Wales and FCCMA At-Large Director, presented a certificate on April 17, 2017 to the Polk City Commission recognizing the City for its 35th anniversary of operation under the commission-manager form of government.
April 2017 New Members
The following membership applications have been received. If no current member comes forth with a reason why these applicants should not be approved as members, he/she will be invoiced for dues. Salem J. Abraham, District I, Masters of Public Administration, Florida State University, Student Member; Torey Alston, District VII, Equal Opportunity Director, City of Gainesville, Affiliate Member;…