By Sallie Ann Burnett, East Regional Director, Alliance for Innovation
What do an onion, fire pumpers and public records have in common for the city of Phoenix? These are just a few of the topics that have been deeply discussed and examined for the past year as part of Phoenix’s “CORE” – Comprehensive Organizational Review Evaluation.
CORE is a citywide program involving staff at all levels who are charged with reviewing key areas such as how we are doing business, what can be improved and what’s hindering us from success.
Organizational reviews are not new. Numerous governments and corporate entities use organizational reviews to examine structure and processes in terms of efficiency.
Read the complete article, Positive Results for City of Phoenix’s Customized Organizational Review Process by Ed Zuercher, City Manager and Milton Dohoney, Assistant City Manager, City of Phoenix, AZ here.
About the Alliance for Innovation: The Alliance for Innovation is inspiring innovation to advance communities. As the premier resource for emerging practices in local government, we are building cultures of innovation and connecting thought leaders in the profession with the help of our partners International City/County Management Association and Arizona State University. We are accessible and valuable to all levels of an organization. You can learn more about the Alliance at www.transformgov.org or contact me at saburnett@transformgov.org.
